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WorldCist'20 - 8th World Conference on Information Systems and Technologies

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Knowledge management life cycle model based on PDSA for agile companies

The paper analyzes the ways in which knowledge management contributes to the success of today’s companies and leads to an increase in their effectiveness and ability to remain competitive, and furthermore, the tools and practices that they use for their knowledge management process with the role of providing a framework for their knowledge management, which is based on a proposed knowledge management life cycle, inspired by the Agile System Development Life cycle. For this, in the paper, the current life cycle models used in knowledge management have been analyzed, along with the particularities and necessities of agile companies, and based on this, a life cycle model for the knowledge management of agile companies has been proposed, and furthermore, the possibility of integrating quality management tools within each stage of the life cycle has been analyzed, and a set of quality tools has been proposed in the context of the life cycle model.

Raluca Dovleac
University of Petrosani
Romania

Ionica Andreea
University of Petrosani
Romania

Leba Monica
University of Petrosani
Romania

Rocha Alvaro
University of Coimbra
Portugal

 


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