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Employee performance evaluation within the economic management System of the Spanish Air Force: Development of a methodology and an optimized model
The economic administration and procurement system of the Spanish Air Force is composed of a series of management units, whose staff needs to be optimized. In order to accomplish this, the study analyses the concept of performance evaluation, which is presented in the Spanish Public Administration as well as in its antecedents. In addition, a methodology has been designed to evaluate performance which is improved through systemic analysis and organizational behavior. The traditional models of performance evaluation are based on the psycho-sociological research of the workers. They are static and require a lot of management effort. Faced with these limitations, a new model to evaluate performance and measure workload has been designed and implemented, moreover, it is interdisciplinary, dynamic, it can be used with high periodicity, and demands little management effort. The model in question predominately focuses on the generation of strategic intelligence through the exploitation of the databases of the management information system. This strategic intelligence serves to guide decision-making regarding the reassignment of jobs and person-nel, in order to identify training needs and necessary changes in organizational culture and leadership. In general, this model allows an improvement in effec-tiveness, efficiency, economicity and the service levels of the system. It has been developed and implemented as a "pilot project".