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WorldCIST'19 - 7th World Conference on Information Systems and Technologies

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Online Peer Support Groups to Combat Digital Addiction: User Acceptance and Rejection Factors

The obsessive usage of digital media may exhibit symptoms traditionally associated with behavioural addictions such as mood modification, salience, tolerance, withdrawal and conflict. The educational methods, interventions, and treatments available to prevent or control such a digital addiction are, currently, very limited. Digital Addiction (DA) is yet not formally recognized as a mental disorder by the Diagnostic and Statistical Manual of Mental Disorders. Recently, in 2018, the World Health Organization recently recognized gaming disorder. The nature of digital media can also help the hosting of methods and mechanics to combat DA, e.g. in the monitoring of online usage and enabling individuals to stay in control of it. One of the techniques proposed in the literature is Online Peer Groups platforms, towards allowing people to form a group and provide peer support to control and regulate their usage. Online peer support groups are meant to provide peer support, counseling, motivational and learning environment, and ambivalence reduction through sharing and hope installation. However, there is a lack in research about the factors influencing people with DA to accept or reject online peer group support. In this work, we conduct user studies and explore the acceptance and rejection factors to join and participate in such DA regulation and relapse prevention method. This will help a correct design and introduction of the method and increase its adoption.

Manal Aldhayan
Bournemouth University
United Kingdom

Sainabou Cham
Bournemouth University
United Kingdom

Theodoros Kostoulas
Bournemouth University
United Kingdom

Raian Ali
Bournemouth University
United Kingdom

 


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