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WorldCist'18 - 6th World Conference on Information Systems and Technologies

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Manage Software Requirements Specification using Web Analytics Data

In the context of SaaS (Software as a Service) where software has to be up and running 7 days a week and 24 hours a day, keeping the requirements specification up to date can be difficult. Managing requirements in this context have additional challenges that need to be taken into account, for instance, re-prioritize requirements continuously and identify/update new dependencies among them. We claim that extracting and analyzing the usage of the SaaS can help to maintain requirements updated and contribute to improve the overall quality of the services provided. This paper presents REQAnalytics, a recommendation system that collects the information about the usage of a SaaS, analyses it and generates recommendations more readable than reports generated by web analytic tools. The overall approach has been applied on several case studies with promising results.

Jorge Esparteiro Garcia
INESC TEC and Polytechnic Institute of Viana do Castelo
Portugal

Ana C. R. Paiva
INESC TEC and Faculty of Engineering, University of Porto
Portugal

 

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