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WorldCist'18 - 6th World Conference on Information Systems and Technologies

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Proposal of a BI/SSBI System for Knowledge Management of Network Infrastructure Traffic – A University of Trás-os-Montes e Alto Douro Case Study

The data volume in organizations has grown at an ever-increasing rate and part of it is associated with the operation of the network infrastructure used to support systems and applications. Given the importance of this infrastructure for organizations and, given the large amount of data that their operation originates, it is fundamental to manage and monitor it so that it can perform well. The previous concern is transversal to higher education institutions, whereby, the research team assumed as important the development of a BI/SSBI system for the Informatics and Communications Services of the institution where it operates (UTAD), which allows the managing of all data volume and that enables it to be transformed into information and knowledge, fundamental resources to support decision-making processes. The purpose of this article is to demonstrate the usefulness of a BI/SSBI system in the described context, so a system of this type is presented, the adopted technologies, the performed tests and the obtained results.

José Bessa
University of Trás-os-Montes e Alto Douro
Portugal

Frederico Branco
INESC TEC and University of Trás-os-Montes e Alto Douro
Portugal

António Rio Costa
University of Trás-os-Montes e Alto Douro
Portugal

Ramiro Gonçalves
INESC TEC and University of Trás-os-Montes e Alto Douro
Portugal

Fernando Moreira
IJP, REMIT, University Portucalense
Portugal

 

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