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WorldCist'17 - 5th World Conference on Information Systems and Technologies

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ERP in the Education Sector: Evidence from Portuguese Non-Higher Education Institutions

Although there is a considerable body of literature on Enterprise Resource Planning (ERP) systems, the education sector has received little attention. This paper responds to calls for sector-specific research by investigating the adoption, implementation difficulties and post-implementation benefits of ERP systems in non-higher education institutions. To this end, it uses a multiple case study approach of three Portuguese small and medium-sized schools and develops a model based on the Technology-Organization-Environment (TOE) framework. The findings show that the TOE framework provides a useful explanation of ERP adoption, while many implementation difficulties and benefits are generally consistent with extant literature. Some unique, sector-specific insights also emerged. The findings are discussed, and avenues for further research are suggested.


Nuno Melão    
Instituto Politécnico de Viseu

Joaquim Loureiro    
Agrupamento de Escolas de Gouveia


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