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WorldCist'17 - 5th World Conference on Information Systems and Technologies

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Acceptance and Use of HRIS and Influence on Organizational Performance of SMEs in a Developing Economy: the Case of Cameroon

Nowadays, all organizations should use information systems (IS) in their management, without exception, with the Human Resources Information System (HRIS) being a key element of such innovative management techniques to be adopted. Its objective is to allow managers to introduce innovative, effective decision-making tools in their day-to-day actions, which are essential for a better strategic positioning. Our research focuses on identifying factors that promote the acceptance and use of HRIS within Cameroonian organizations, as well as their influence on performance. By drawing on the extant relevant literature, we have been able to identify several factors that were analyzed against findings from a survey we conducted among a dozen of HR Managers and 258 employees (HR department). The overall results of our research showed that quality system is the only predictor of acceptance and use of HRIS. Furthermore, it appeared that acceptance and use, and users’ satisfaction significantly influence performance. Contrary to available research conclusions, our research revealed that HRIS is not sufficiently implemented within firms and organizations. Such unusual findings call organizations, mainly SMEs, for the need to develop this system if they are actually eager to face the global competition and take the best of advantage from it

Author(s):

Aime Noutsa Fobang    
Catholic University of Central Africa, Faculty of Social Science and Management, Department of Management and Information Systems
Cameroon

Jean Robert Kala Kamdjoug    
Catholic University of Central Africa, Faculty of Social Science and Management, Department of Management and Information Systems
Cameroon

Samuel Fosso Wamba    
Department of Information Management, Toulouse Business School
France

 

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