WorldCIST'15 - 3rd World Conference on Information Systems and Technologies

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Three new dimensions to People, Process, Technology improvement model

People Process Technology is a holistic model for Process Improvement known and used cross industries. Introduced on a large scale about thirty years ago, the model is still used as is, without major changes. There were several attempts to update the triangle to the new realities of the market, with rather limited success. Through this article, the authors are aiming to bring additional dimensions which will ensure stronger business results through an increased focus on customer requirements and innovation.

Author(s):

Mircea Prodan    
University Politehnica Bucharest
Romania

Adriana Prodan    
University Politehnica Bucharest
Romania

Anca Purcarea    
University Politehnica Bucharest
Romania

 

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