WorldCIST'14 - The 2014 World Conference on Information Systems and Technologies

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THE IMPACT OF EDUCATIONAL BACKGROUND ON WORKING RELATIONSHIPS IN OFFSHORING PROJECTS

Offshore outsourcing provides opportunities for great gains but is also characterized by numerous unsuccessful ventures. As personal relationships within the team structure have been located as source of success we ask the question whether the same educational background is an enabler for successful collaboration in offshoring. In other words: "Do engineers work better with engineers or does the educational background not matter?".
An exploratory study has been conducted based on a questionnaire with 89 offshoring professionals. Results substantiate the crucial importance of the educational background for the success of offshoring projects and as such request sufficient management attention.
It is shown that for team members with similar educational background relationship quality is of much higher importance then relationship management to successfully work together in offshoring projects.

Author(s):

Fabian Koepf    
Neu-Ulm University of Applied Sciences
Germany

Heiko Gewald    
Neu-Ulm University of Applied Sciences
Germany

Philipp Brune    
Neu-Ulm University of Applied Sciences
Germany

 

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