WorldCIST'13 -The 2013 World Conference on Information Systems and Technologies

Full Program »

Exploring the design space of mobile payment systems

Rui José
Algoritmi Center, University of Minho
Portugal

Nuno Otero
Algoritmi Center, University of Minho and Department of Media Technology, Linnaeus University
Portugal

Helena Rodrigues
Algoritmi Center, University of Minho
Portugal

Filipe Meneses
Algoritmi Center, University of Minho
Portugal

Odete Coelho
Algoritmi Center, University of Minho
Portugal

Abstract:
This paper describes an exploratory study on the design space for mobile payments. The study aims at identifying how some features of potential systems may affect the end-user experience and the overall values associated with it. This work takes an interaction design perspective and is not particularly focused on usability or task efficiency issues. Instead, we provide a set of concepts towards the generation of a framework about the Human values involved in mobile payments. The proposed framework and the results from users' interviews provide an added-value for anyone designing mobile payment systems. The resources presented should facilitate the reasoning about the major sensitivities involved in mobile payments as well as initial reflections of their implications.

 

Powered by OpenConf®
Copyright ©2002-2012 Zakon Group LLC