WorldCIST'13 -The 2013 World Conference on Information Systems and Technologies

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Knowledge Acquisition Activity in Software Development

Olivier Gendreau
Polytechnique Montréal
Canada

Pierre N Robillard
Polytechnique Montréal
Canada

Abstract:
Data from four field studies are analyzed to find the patterns of knowledge acquisition activity in software development projects with respect to other cognitive activities such as documentation, coding and V&V. The data are obtained from self-recorded activity time slips approach. Data are codified based on an information source model, which is related to Nonaka and Takeuchi’s knowledge creation model. It shows that knowledge acquisition activities account for almost 15% of the total effort. We also find out that this effort, in most cases, cannot be restricted to the first phase of the project during requirement and architectural design, which is expected from waterfall or disciplined processes. About half of the learning is done during the code implementation even within a disciplined process. This finding is in line with one value of the Agile philosophy that promotes team interactions and users involvement for the whole project duration.

 

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