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CISTI'2020 - 15th Iberian Conference on Information Systems and Technologies

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Transformación Digital en Instituciones de Educación Superior con Gestión de Procesos de Negocio

Digital transformation and the current digitalization pressure are no stranger to Higher Education Institutions; the problem is how to carry them out properly. It is for this reason that this article proposes a theoretical model of digital transformation implementation in Higher Education Institutions with the discipline of Business Process Management (BPM) mediated by Robotic Process Automation (RPA).

Henry Lizano Mora
Instituto Tecnológico de Costa Rica
Costa Rica

Pedro Palos Sánchez
Universidad de Sevilla


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