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CISTI'2017 - 12ª Conferência Ibérica de Sistemas e Tecnologias de Informação

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Automatização de Questionário Padrão de Avaliação de Usabilidade para Plataforma Mobile iOS (Automation of Standardized Usability Questionnaire for iOS Mobile Platform)

Usability is one of the factors that determine the success of a system. To improve it is necessary to evaluate the interfaces using evaluation methods. But often the results of these evaluations are different when performed by different people, indicating lack of sistematicity and predictability of evaluation results. Questionnaires are methods used to collect opinions of the users about the usability of a system, and can be automated. The purpose of this article is to analyze the possibility of automating one standardized usability questionnaire for further automation. A bibliographical research was carried out about the concepts of Human-Computer Interaction, usability, usability evaluation methods, automation and usability questionnaires and a systematic review was conducted to identify automated usability questionnaires. No automated standardized usability questionnaires were found. The small, free and highly reliable Post-Study Systems Usability Questionnaire (PSSUQ) was chosen to be automated. The analysis of the users and the specification of the requirements and system architecture were made.


Priscilla Gonçalves da Silva e Souza    
Universidade de Brasilia

Edna Dias Canedo    
Universidade de Brasilia


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