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CISTI'2017 - 12ª Conferência Ibérica de Sistemas e Tecnologias de Informação

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Technologies for intergenerational family communication

Many families have begun to make use of information and communication technologies (ICT) and social media, incorporating their functionalities in their daily lives in order to keep in touch with each other. An exploratory investigation on how technology and social media are used as means of support to intergenerational communication in Portuguese families was carried out, in order to understand how technologies and social media are used to support intergenerational family communication, analysing not only the technologies and media adopted, but also how and for what they are used by each family member. After the selection of families through pre-established criteria, semi-structured interviews were conducted to each of its members. It was possible to conclude that, despite the media differences and asymmetry in their use between generations, the members of the families under study use the technologies and the digital media to which they have access in order to maintain contact with each other. This paper proposes a social network for intergenerational family communication, based on a set of characteristics and functionalities identified as fundamental for any technology platform focused on family communication.

Author(s):

Carolina Abrantes    
University of Aveiro, Dept. of Communication and Art, CIC.Digital DigiMedia
Portugal

Ana Carla Amaro    
University of Aveiro, Dept. of Communication and Art, CIC.Digital DigiMedia
Portugal

Vania Baldi    
University of Aveiro, Dept. of Communication and Art, CIC.Digital DigiMedia
Portugal

 

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